What is customer obsession? Examples, Importance & Steps
What is customer obsession? Examples, Importance & Steps
Aug 10, 2023
zendesk.com
MSN
MSN
Mar 30, 2023
MSN
What Does It Mean to Be Customer Obsessed?
What Does It Mean to Be Customer Obsessed?
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20 of the Best (& Funny) Customer Service Training Videos Online
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20 of the Best (& Funny) Customer Service Training Videos Online
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hubspot.com
Jeff Bezos emphasizes the importance of customer obsession, especially for startups where every team member is deeply focused on customer satisfaction. As companies grow, layers of management and processes can create distance from customers, slowing decision-making. He emphasizes the need to distinguish between reversible decisions, which should be made quickly, and truly significant, irreversible ones that require more deliberation. Subtitles by @scriptivox —- Curating wisdom from world's best
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