Before founding Crabtree Consulting, Megan had a successful professional career in the jewelry industry, which culminated ...

In our November Brain Squad survey, we asked jewelers to share two predictions for 2026 — one conservative, one outlandish.

The Alternative Manager’s Fix: Ditch the 5-year plan. Embrace uncertainty. Adopt a “ready, fire, aim” mentality — launch ...

A SK JEWELERS where gold is headed in 2026 and you’ll get answers spanning $7,000 — literally. In INSTORE’s November Brain Squad survey, predictions ranged from a retreat to $3,000 an ounce to a surge ...

If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one ...

More money won't fix your real problems. Artificial constraints might. Here's why limiting your options can unlock your ...

Since launching in 2002, INSTORE has won 89 international journalism awards for its publication and website. Contact ...

This one still haunts me because she was such a good customer over the years.” This month, we’re posting your stories of ...

The customer] brought her mom’s old tennis bracelet to remove the diamonds to create a diamond necklace — as we often do. We ...

Guided event will explore jewelry styles from the 1930s through 1980s, including exhibitors featured in Bernstein's latest ...

Stop trying to fix what's broken. The real key to improvement is doubling down on what you and your team already do best.

Here are 10 easy ways you can start the New Year off right: ...