Kingfisher's Jon McKenna charts the retailer's shift from a structured virtual IT agent to generative AI and agentic automation on ServiceNow, with the primary goal of freeing store colleagues' time ...

Here’s an interesting - and for some, no doubt, alarming - stat: in 2025, YouTube pulled in $40.4 billion in advertising revenue in 2025, according to estimates from media research firm ...

UiPath closes fiscal year 2026 on a high, with co-Founder and CEO Daniel Dines making a bold case that falling AI development costs are good for the automation market, not a threat to it.

Is your to-do list overrun by unfinished, abandoned Zombie Projects? Atlassian's Sven Peters sets out the strategies teams ...

The music technology specialist is working with Astronomer to manage data pipelines and explore new AI-enabled services.

Customer sentiment at winter events was clear: give us results. Show us how to turn disruption into a positive organizational force. Help us avoid the pitfalls of the move fast/break things type of AI ...

Focusing on automation without taking people factors into consideration is a recipe for AI underperformance, according to a new report. It may all have been said before (and repeatedly). But it does ...

Zoho's Vijay Sundaram outlines four principles for SaaS success in the AI era - value leadership, system of record strength, platform-based customization, and unified business context.

Admiral is a UK insurance firm set up in 1993 to service the automative market, but since then has expanded its offerings into home, pet, landlord, and travel insurance. Today, with 11,000 employees ...