Microsoft Dynamics 365 is a customer relationship management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft on April 27 announced general availability of real-time voice agents in Microsoft Copilot Studio alongside new AI-powered agents and features across Dynamics 365 Contact Center, Dynamics 365 ...

We’re entering a new era of AI-powered business applications, and today we’re excited to publish the 2026 release wave 1 plans for Microsoft Dynamics 365, Microsoft Power Platform, and role-based ...

The guidance applies to Dynamics 365 finance and operations version 10.0.47. This article describes how to use Agent feed in Dynamics 365 finance and operations to create, update, read, and customize ...

🚀 This deploys a ready to use Azure API Management instance with an API for Microsoft Dynamics 365 Finance and Operations web services. 🧪 It is intended as a playground to explore and test the ...

In April 2020, Microsoft introduced Custom API in Dynamics 365 as an improved alternative to Custom Actions, providing better performance and clean Web API exposure for integration scenarios. 🔷 In ...

This guide provides step-by-step instructions for connecting Microsoft Dynamics 365 CRM with Postman and Web API. You will learn how to register an application in Microsoft Entra, set up ...

Explore Microsoft Dynamics 365. Discover key features, pricing details, pros and cons, and how it compares with top CRM competitors. Overall score: 3.3/5 Pricing: Starts at $65 per user per month. Key ...

Hot on the heels of Salesforce's announcement last month of artificial intelligence agents for sales, Microsoft on Monday announced it will make ten agents available in Dynamics 365 for use in sales, ...

Microsoft Corp. announced a set of autonomous artificial intelligence agents for Dynamics 365 aimed at business users today during the company’s AI Tour in London. The company also said the ability to ...

Today we are thrilled to announce the latest milestone in our journey towards modernizing customer service: Microsoft Dynamics 365 Contact Center, a Copilot-first contact center solution that delivers ...

The tax calculation functionality of Dynamics 365 offers highly flexible and powerful tax determination and calculation capabilities right out of the box. It allows customers to input and manage tax ...