Tech company’s HTS Assist portal can handle reservations and respond to queries much faster than real agents, Hopper executives say ...

Innovation in hotel payments is currently centered on two key shifts: the rise of asynchronous payment flows and the systematic collection of payment before check-in.

Hopper launches a powerful AI travel agent that can book flights, cancel trips, process refunds, and handle customer service without human intervention.

When it comes to hotels, the free breakfast is a complete gamble. Unless you do research, it's hard to know whether you're walking into a gourmet spread with made-to-order dishes or settling for a sad ...

Singapore has once again ranked among the most overworked cities in the world, with 62% of Singaporeans admitting they rarely use all their vacation days in a year, according to Expedia’s 2024 Global ...

Sarah Kaplan Moore, the former leader of Agoda's B2B division at Booking Holdings, has quietly moved over to head Capital One Travel.

Hotels plan to test AI agents to streamline services, personalize luxury, boost revenue, and reimagine guest trips.

We know that Meta’s AI personal assistant has been integrated into their apps: WhatsApp, Messenger, Instagram, Facebook and Threads.

UN updates database: 158 companies linked to West Bank settlements, including Airbnb, Booking.com, Expedia, TripAdvisor.

The United Nations has added nearly 70 more companies to a blacklist of companies from 11 countries that it says are complicit in violating Palestinian human rights through their business ties ...

Fire up your marketing brain with the quotes that caught our attention at the September event. The post 10 of the most thought-provoking quotes from the September MarTech Conference appeared first on ...