AI isn't some futuristic dream anymore; it's a real-world game-changer that's transforming how every business runs.

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...

These people allegedly fraudulently obtained health and financial profiles of US citizens and later sold off their personal data to overseas marketing firms, said police ...

Scammers think they’re untouchable. But when we discovered their call center, we went in to expose them face-to-face. New details in Charlie Kirk shooting as his widow breaks her silence Donald ...

What used to be a five-minute call to Wisconsin's licensing agency can now take over half an hour after wait times at the Department of Safety and Professional Services' call center spiked in July. At ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

The Detroit Lions suffered a 27-13 loss at the hands of the Green Bay Packers on Sunday that cast long shadows of doubt on the team’s future as a Super Bowl contender. Rookie Tate Ratledge and veteran ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

The child was bitten by a copperhead snake while playing near a sandbox at the North Carolina day care center Latoya Gayle joined PEOPLE as an Associate Editor in 2024. Her work has previously ...

A 4-year-old boy was bitten by a copperhead snake while playing at New Beginnings Child Enrichment Center in North Carolina According to the day care center, the child was "quickly" taken to the ...

Earlier this August, we celebrated Community Health Center Week which reminds us of the vital role Federally Qualified Health Centers play in keeping America healthy. Since their founding nearly sixty ...