AI isn't some futuristic dream anymore; it's a real-world game-changer that's transforming how every business runs.

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...

These people allegedly fraudulently obtained health and financial profiles of US citizens and later sold off their personal data to overseas marketing firms, said police ...

Scammers think they’re untouchable. But when we discovered their call center, we went in to expose them face-to-face. New details in Charlie Kirk shooting as his widow breaks her silence Donald ...

What used to be a five-minute call to Wisconsin's licensing agency can now take over half an hour after wait times at the Department of Safety and Professional Services' call center spiked in July. At ...

We collaborate with the world's leading lawyers to deliver news tailored for you. Sign Up for any (or all) of our 25+ Newsletters. Some states have laws and ethical rules regarding solicitation and ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

NEW YORK — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information and ...

NEW YORK (AP) — Armen Kirakosian remembers the frustrations of his first job as a call center agent nearly 10 years ago: the aggravated customers, the constant searching through menus for information ...

WAYNE COUNTY, Mich. – Two church leaders were arrested after they exploited their call center workers to solicit donations, in which they used to make luxury purchases, federal officials claim. David ...