Asos has introduced ASOS.WORLD, its new loyalty programme for UK customers, following a successful trial that began in March.

But that tactic can be expensive for the fashion retailer, which needs to pay for all those deliveries and returns. And now ...

It comes after ASOS faced backlash after shoppers said their accounts were closed down for making too many returns ...

Asos has rolled out its new tiered loyalty programme, rewarding shoppers with exclusive benefits and experiences every time ...

ASOS shoppers have been left fuming after the online retailer has made a huge change to its returns policy. From yesterday, June 24, if your account has an average returns rate of 70 per cent… ...

First it was a warning, then it was a £3.95 charge, and now, ASOS are permanently banning customers that they deem to have an ...

Topshop has posted a series of cryptic messages on its Facebook and Instagram pages leading shoppers to speculate.

ASOS cracks down on serial returners — should your shop follow suit? A “small group” of customers have had their accounts banned for breaching ASOS' new returns guidelines. And they aren’t happy.

Online fashion retailer Asos has shut down some customers' accounts and banned them for returning too many orders.

THOUSANDS of ASOS customers have had their accounts banned and deleted as the retailer cracks the whip on its return policy. Shoppers were sent emails detailing how their accounts had been closed w… ...

ASOS shoppers have been left baffled after receiving a message to say that their accounts have been permanently closed. It comes as the online retailer has clamped down on returns ...