Call Center: What is Workforce Management? Is it more than just fancy scheduling software? Bill Durr, Witness Systems: Workforce management is the codeword for forecasting and scheduling software in ...

While employees may interact with most HR systems once a month or just once a quarter, there is one HR system that employees are logging into multiple times each day: workforce management systems.

Andrew Bartels tracks contingent-workforce management tools and services for Giga Information Group Inc. in Cambridge, Mass. Computerworld editor at large Gary H. Anthes asked Bartels to comment on ...

Workforce management in manufacturing, or any other business sector across the supply chain, is a juggling act for business leaders and human-resources professionals. Now more than ever, worksites are ...

Nurses, patients and physicians aren’t numbers, but most workforce management programs treat them as such. By adopting a patient-focused workforce, management systems can properly pair patients and ...

Editor's Note: Throughout the month of May, we'll be adding the full text of our interviews with the Workforce Management vendors we spoke to. Look for them on the current issue page. Every call ...

A management solution helps reduce labor costs and increase productivity while complying with complex international labor laws and meeting employee expectations. Increasing global competition, ...

Utmost, a platform that helps Workday customers manage their extended workforce, including freelancers, contractors, and other professionals, has raised $21 million in a series B round of funding. The ...

In today’s rapidly evolving workplace, the U.S. Department of Defense (DoD) faces an increasingly complex challenge: attracting and training the personnel required to meet multiple missions across the ...

Boston, Aug. 04, 2025 (GLOBE NEWSWIRE) -- According to the latest study from BCC Research, the “Global Healthcare Workforce Management System Market” is expected to grow from $1.9 billion in 2024 to ...