Verizon is in a tough spot when it comes to retaining loyal customers. After implementing several price hikes earlier this ...

Starting today, Visible, the digital-first wireless carrier powered by Verizon's network, is now available on BestBuy.com. In-store availability at Best Buy locations nationwide will begin September ...

A Black former Verizon Wireless store employee who was fired after he twice used an anti-Black slur at work did not have a viable discrimination claim against the company, a Pennsylvania federal judge ...

Having trouble sending texts, getting SOS on your cell phone or more? Verizon outages have hit. What to know in NJ.

Verizon faces stiff competition from rivals like T-Mobile and AT&T, as each carrier tries to poach the other's subscribers ...

The franchised retail category didn’t see much movement in sales overall from 2023 to 2024, but there were some bright spots.

With customizable plans, 3-year price lock guarantee, exclusive savings, services, and device offers —Verizon is giving customers value that the other guys can’t match.

Telecom customer experience has evolved from basic metrics to real-time, data-driven, personalized engagement, creating new ...

T-Mobile’s strong 5G position, strategic spectrum use, and cost leadership outweigh competitive threats and service risks.