Verizon is offering a $20 account credit following the massive January 14 outage. Learn how to redeem it via the myVerizon ...

In a post on X Wednesday night, Verizon promised it would “make this right,” and followed up Thursday morning with some ...

Updated on Jan. 14 at 9:18 p.m. ET: In an apology to its customers posted on X and provided to Mashable on Wednesday evening, ...

Long wait on Verizon's Customer Service or chat? It's confusing, but here's how and when you'll get $20 bill credit for the ...

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

Telecommunications company Verizon is offering its customers $20 on Thursday if they were affected by an hourslong network ...

Verizon users reported widespread outages on Wednesday afternoon. The telecommunications company acknowledged the outage on ...

In September 2025, and again in October 2025, many Verizon mobile customers experienced mobile outages, which Verizon ...

During the Verizon outage, police warned that contacting 911 could be tricky. Big disruptions can have cascading effects on ...

Verizon, one of the largest phone carriers in the U.S., sparked backlash last year when it took a major step to make it ...

Following its nationwide outage, Verizon is offering customers a $20 account credit as an apology and compensation.

Subscribers will get a text message when the credit is available. They'll then need to redeem the credit in the My Verizon ...