The loss of loyal customers is no surprise, as many Americans have drawn a line in the sand when it comes to the price of ...

T-Mobile has closed an AutoPay loophole that allowed customers to claim discounts while paying bills early using ineligible methods, such as credit cards. Going forward, customers who use such methods ...

T-Mobile has a new CEO, and the phone carrier is wasting no time in implementing drastic policy changes that impact customers. On Nov. 1, Srini Gopalan officially became CEO of T-Mobile, replacing ...

Audit your bill: Separate the base service plan cost, device payments, add-ons, and fees so you can see your true bare-bones price and spot anything you don’t actually use Call and negotiate: Tell ...