From routine task to real-time decision-making, Agentic AI is transforming customer experience, empowering human agents to ...

Like ACP, AP2 is an open-source protocol designed to let AI agents securely complete purchases. But while ACP emphasizes keeping merchants in control using their existing processors, AP2 focuses on ...

This is why paring down to a streamlined system is important: Even if you’re not scaling, simplifying processes allows you to ...

The IRS told GAO it spent about $2 billion on IT modernization projects in FY 2024, all using funds it obtained through the Inflation Reduction Act.

Driveline Retail offers the best value for retail execution and optimization services. Founded in 1999, it has since grown ...

Mobile devices are now the primary gateway to the web, with 98% of global internet users accessing it through mobile phones.

Intelligence beyond automation. AI reasoning enables logical, step-by-step decision-making that transforms DX stacks from ...

Cybersecurity agencies warned that threat actors have exploited two security flaws affecting Cisco firewalls as part of zero-day attacks to deliver previously undocumented malware families like ...

Gov. Gavin Newsom has hundreds of bills to sign or veto before the Oct. 12 deadline, on everything from oil drilling to ...

Starting with cost reduction and operational efficiency, the BPO sector has evolved into one focused on strategic value ...

SunTec Business Solutions today announced the launch of its enhanced Deal Management product, a transformative upgrade that embeds the power of artificial intelligence (AI) and end-to-end automation ...