No matter your industry, we are all operating in a customer service environment that is increasingly fast-paced. With tech developments racing ahead, clients naturally expect customer service ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Industries around the world depend on a variety of services and products to fulfill their ...

Amidst its many challenges, the pandemic has revealed a unique opportunity for customer service organizations. On one hand, it has elevated the importance of customer service to nurture customers to ...

Simon Short, senior vice president of customer excellence at ServiceNow, has joined its Board of Directors. Short has ...

WAYNE, PA — The Judge Group has been honored with two 2025 Best of Staffing 10 Year Diamond Awards from ClearlyRated, ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Tal Almog 1.80 seconds.