Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...
An 87-year-old woman says she went without a working refrigerator for almost a month, until she contacted the ABC7 I-Team.
Karen Plaskon’s refrigerator breaks under her Sears Master Protection Agreement, and Sears approves a replacement. But after ...
What was once one of America's most popular big box chains is closing another 100 stores by the end of the year. USA Today says the company will start liquidation sales by the end of September, and ...
Sears - once known for quality products and service - is struggling with dissatisfied customers who complain about almost-new appliances that cease to work, weeks waiting for repairs and repairmen who ...
Once, Sears, Roebuck & Co. was a retailing giant with few rivals. The signs over its doors promised, “Satisfaction Guaranteed or Your Money Back.” Times have changed. Best Buy, Home Depot and Lowe’s ...
Sears, once America’s largest and most important retailer, could very be going into its last Christmas shopping season.
When my grandfather started working at Sears in 1965, it was America's greatest retailer. "Sears was where everyone shopped and I knew my customers well," my grandfather, Carl Schweinfest, told me.
Hundreds of Sears customers are claiming that the company's home services division is in shambles. The department, which is responsible for home repairs, is failing to fix faulty or broken appliances ...