Agentforce Vibes can help users build, debug, test and deploy apps and agents. It's the latest move from software vendors to ...

Salesforce users are struggling with a noticeable change in the Help & Training environment. On September 29, the vendor ...

With autonomous AI agents on the rise, Salesforce’s Nadia Hansen says agencies must balance innovation with governance, ...

A UC San Diego study found phishing training programs are basically useless, with employees just as likely to click scam emails whether or not they took training.

A new study reveals that success is measured in the single digits in the best-case scenario. Here's what companies should do instead.

The conversational experience takes the shape of a now-familiar AI assistant, which allows life sciences and healthcare ...

The specter of artificial intelligence is looming over the tech industry that created it. Companies are unabashedly using chatbots to write code, to answer customers’ questions and to make ads. For ...

Salesforce (CRM) is leading enterprise AI monetization, with Agentforce driving 120% y/y AI revenue growth and significant operational efficiencies.

Plus: An AI chatbot system is linked to a widespread hack, details emerge of a US plan to plant a spy device in North Korea, your job’s security training isn’t working, and more.

Although most organizations offer a manager development program, more than 90% say they lack time to participate, according to a Sept. 2 report from the Association for Talent Development. In addition ...

Tim Smith has 20+ years of experience in the financial services industry, both as a writer and as a trader. Salesforce shares tumbled Thursday after the cloud-based software company issued a sales ...

SAN FRANCISCO (KRON) — Salesforce is laying off hundreds of workers from its San Francisco headquarters, according to a Worker Adjustment and Retraining Notification (WARN) notice processed on Tuesday ...