Why most enterprise AI initiatives fail in CRM environments, and what organizations must build internally before expecting business impact from AI features.

McGraw-Hill confirms a data exposure tied to a Salesforce misconfiguration as hackers claim 45M records, raising concerns over SaaS security risks.

Businesses are accelerating their transformation to "agentic enterprises" to drive stronger outcomes, enhance competitiveness and productivity, and deliver better customer experiences amid a volatile ...

Africa’s leading talent accelerator ALX is creating vital pathways to jobs for young people across Africa, providing tech, AI ...

In its 2026 AI Readiness Gap report, Docebo found that 85% of employees say they can’t apply the AI training they’ve received ...

Global customer relationship management (CRM) software provider Salesforce is on a drive to bring agentic artificial ...

Nutshell reports that transitioning from spreadsheets to CRM can be challenging due to data quality issues, longer timelines, ...

Bajaj Capital invites applications to InternWork 2026, its 6–8 week online programme.

Are you looking for a remote job? Or better yet, one that comes with good benefits? I am frequently asked by subscribers ...

Thinking about adding a chatbot to your website? Learn exactly what to evaluate before you choose, from AI capability and ...