Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

G Standalone is scaling globally, but operators face a new smartphone moment. Success in the 6G era depends on strategic ...

To check connectivity on your Samsung device, look under Settings > Connections > Satellite networks to confirm your active ...

At the recent Genesys Xperience, CEO Tony Bates laid out the evolution of AI for his firm's home ground, from perception to ...

CHANDLER — Arizona has implemented the last elements of its “Next Generation 911’’ system that is designed to ensure that ...

JACKSONVILLE, Fla. — The Jacksonville Transportation Authority announced on Tuesday plans to implement a new contactless ...

Businesses across all industries are transforming their approach to the client experience with AI – and law practices are no exception.

Tin Can, a Seattle-based startup, is using a retro-inspired phone design to create a way for kids to communicate that doesn't ...

Be Well Mobile Services is Napa County's latest attempt to bring Health and Human Services Agency offerings to people.

Onyx BOOX is a company that makes a line of Android-powered eBook readers and tablets with E Ink displays. And over the past few years some of the company’s most buzz-worthy products have been the ...

Neon Mobile is flipping the script, offering users up to $30 a day for their phone calls to fuel AI innovation.

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