For decades, the contact centre has been defined by two distinct technology layers, each with its own purpose and pedigree, ...

AI dominates strategy talks, but many "AI-powered" tools are rebranded commercial chatbots. Companies must trust—but verify—through transparency and security.

In a recent commentary authored by Schroders Capital's Mark Gibson, Senior Investment Director ILS, and Christoph Hummel, Head of Analytics, ILS, both ...

“A strong request from customers has been to make semantic models interoperable,” said Josh Klahr, director of analytics product management at Snowflake. “They want to make it easy for a model in one ...

Broadcom said it would end general support for the virtualization platform on October 2 in favor of later subscription-based ...

Since co-founding OpenAI, Sam Altman and Elon Musk have been at the heart of high-profile lawsuits, with the fate of the ...

Cybersecurity researchers have revealed two critical flaws in Wondershare RepairIt, an AI-powered repair tool used by millions, that open the door to massive supply chain attacks.

How are logistics leaders supposed to think about the promise of a still-developing technology as they plan their software ...

Discover the latest updates on Ather Energy surpassing Ola in e2w sales for September and approaching Bajaj in the electric ...

Cheap TVs under $250 in 2025 that actually hold up, with user-backed picks from Amazon, Best Buy, Target, and Walmart to help ...

Microsoft has expanded Microsoft 365 Copilot with two new capabilities , Agent Mode in Word and Excel and a new Office Agent that creates Word and PowerPoint artefacts from natural language prompts.

Strategic surveillance systems are no longer experimental. They are operational tools embedded in law enforcement, border ...