By Peter Obeng SEKYERE For many decades, paper dominated the life insurance industry. From client applications to policy ...

The healthcare industry has long struggled with administrative inefficiencies in medical billing and revenue cycle management ...

YouPass recently announced that it has obtained a patent titled "Robot Access Control and Management for Robotic Process ...

Programs like that from the MBTA seek to investigate the connections between transit affordability and health for their ...

Some enterprises are beginning to explore agentic process automation (APA) systems designed not only to execute predefined ...

Health systems are seeing millions of dollars in financial gains from AI initiatives that streamline clinical work and boost revenue, according to health system IT leaders. Chapel Hill, N.C.-based UNC ...

In an exclusive ETCIO webinar with IBM experts, leaders explored how AI agents are transforming procurement and IT—from ...

The Business Process Services (BPS) industry is undergoing a profound shift, moving beyond cost-efficient, task-driven ...

Artificial intelligence (AI) has become an indispensable engine for revenue and operational efficiency. Marketing models ...

The long-term aspiration for many financial institutions has been to achieve a “zero operations” (zero ops) environment—a ...

Zapier reports that AI automation enhances traditional automation by combining intelligent technologies, improving efficiency ...