Shaping Communities: Rethinking Customer Loyalty And Knowledge Share

Communities succeed when they are intuitive and appealing. Today's users expect modern features: chats, group rooms, events, ...
Harvard Business School

Navigating the Jagged Technological Frontier: Field Experimental Evidence of the Effects of AI on Knowledge Worker Productivity and Quality

By: Fabrizio Dell'Acqua, Edward McFowland III, Ethan Mollick, Hila Lifshitz-Assaf, Katherine C. Kellogg, Saran Rajendran, Lisa Krayer, François Candelon and Karim R. Lakhani ...