Get the latest on Verint Systems (VRNT): takeover offer, recurring-revenue strengths, risks, and what shareholders should ...

Key questions on AI, cybersecurity, cloud, privacy and integrator services help security professionals evaluate today’s ...

Muscat, Oman: BankDhofar has been awarded the Best Customer Experience Award in Oman for 2025 by Global Business and Finance ...

Accenture, Deloitte, PWC, Microsoft, NTT and Verint are among the more than 100 member organizations in Parloa’s comprehensive partner ecosystem. NEW YORK & BERLIN–(BUSINESS WIRE)–#BPOs—Parloa, a ...

The evidence suggests that when agents experience reduced cognitive load and increased job satisfaction through supportive ...

Available for Microsoft 365 Copilot users, the new agents will help you create, edit, and analyze your documents, spreadsheets, and presentations.

Prepare your home for the rainy seasons and stormy weather to make sure none of your valuable outdoor devices get in trouble.

Gems are highly customized genAI chatbots with specific expertise that you can use in Google Workspace apps. Here’s why ...

The best teachers really grasp the concepts they're educating students on. There's a reason for that and you can harness the ...

Thanks to Agent Mode in Excel and Docs, all you have to do is describe the task at hand, and you will have a well-formatted and aptly edited document at your disposal.

The new Gemini Robotics 1.5 models enable robots to carry out multistep tasks and even learn from each other.

Forrester research reinforces this: Its 2025 Customer Experience Index found that North American consumers’ perception of customer experience quality has declined for a fourth consecutive year, ...