Creating a multilingual knowledge base in Freshdesk is a game-changer for businesses that serve a global audience. As companies expand their services worldwide, ensuring consistent customer support ...

We compare the ticket management, customizable user interfaces, and other features of Freshdesk and Spiceworks, two IT-focused help desk software offerings, to see which one better suits your business ...

Make your help desk operation as customized and efficient as possible with these five third-party cloud app integrations to Freshdesk. Our team tests, rates, and reviews more than 1,500 products each ...

Freshdesk continues its acquisition spree. The SaaS-based company has acquired Pipemonk to create seamless integrations between business apps for heightened customer engagement. For Freshdesk, it is ...

Freshdesk is trying to make waves in cloud customer support. Launched in June of last year, the young company is on a mission to help businesses of all sizes manage customer service through both ...

TAMPA, Fla.--(BUSINESS WIRE)--TeamViewer®, a leading global software provider for IoT, connectivity, monitoring, support and team collaboration, today announced that its remote assistance platform is ...