Call centers are increasingly automated, AI-driven, and outsourced—but there are ways to get results.

We're making fandom on Facebook even more fun with new features that help you engage with and be recognized by your favorite ...

Not every supermarket chain is built the same, and some have some pretty unhelpful staff members. We did a deep dive into ...

The emails from Meta say that payments will be sent out during a 10-week period, which is underway, according to the ...

Received a Facebook privacy settlement prepaid card? Here’s how I quickly converted mine into an Amazon gift card balance ...

Creating a personalized experience for returning customers, recognizing their preferences, and greeting them by name can ...

Facebook agreed to settle the lawsuit for $725 million, with Facebook users receiving a portion of that, after eight of the ...

Attendees benefited from enlightening discussions and insights shared by speakers from global social media giant Meta, premium automotive brand Volvo Car Malaysia, English and writing enrichment chain ...

The case pitted Facebook parent Meta Platforms Inc. (META) and Facebook users who charged that the company let their data be viewed or shared by third parties without their consent. The resulting ...

When I was locked out of my Facebook account, I found a number claiming to be customer service. During the call, the representative had me move money around; I did it even though I knew better. I now ...