MUMBAI, (IANS) – The streaming documentary ‘Bogus Phone Operators’ unravels one of the biggest call center scams in India. The documentary exposes the ‘Thane Call Center Scam’ and goes behind the ...

A survey showed that some Gen Zers and millennials find spontaneous phone calls more stressful than a breakup, so we tried ...

Scams are more advanced than ever, in large part thanks to AI. But there are still ways to identify them. Dianna Gunn built ...

Pittsburgh Steelers linebacker Alex Highsmith has been photographed back at practice. The National League wild card race is thick. Jordan Staal looks to stay hot for Carolina as the nutty Stanley Cup ...

PHOENIX—A new style of architecture is rising in the sprawling suburbs of the Sonoran Desert: windowless data centers that hum 24 hours a day and guzzle as much electricity as a midsize city. As ...

An error has occurred. Please try again. With a Lewiston Sun Journal subscription, you can gift 5 articles each month. It looks like you do not have any active ...

Kyle Busch was struggling to breathe when a 911 call was made asking for an ambulance to come to the General Motors Charlotte Technical Center in Concord, North Carolina, around 5:30 p.m. ET on ...

GURGAON, India — For three years, Kartikeya Kumar hesitated before picking up the phone, anticipating another difficult conversation with another frustrated customer. The call center agent, now 29, ...

Hyperscales are increasingly tapping private credit and debt markets to finance the build-out of AI data centers. The huge sums of money flowing into the sector pose both risks and rewards for ...

The Federal Communications Commission advanced a plan to bring outsourced call center jobs back to the U.S., voting Thursday to open the proposal to public comments and paving the way to adoption ...

CLEVELAND, OH – Neighborhood Family Practice recently relocated its Ann B. Reichsman Community Health Center from Ridge Road to the Cleveland’s Clark-Fulton neighborhood, a move that expands primary ...

The Federal Communications Commission announced last week that it wants to crack down on call centers. No one likes dealing with customer service over the phone, but don’t be surprised if this ...