The uncomfortable truth is that CRMs are often riddled with blind spots. Companies invest heavily in deployment, but treat cybersecurity as an afterthought. That oversight has left the door wide open ...

Learn how an ownable data foundation can replace legacy app interfaces, enhancing productivity and AI utility.

A growing wave of attacks on SaaS CRM platforms is overwhelming outdated cybersecurity defenses. AppOmni’s Zero Trust Bridge aims to turn these vulnerable systems into proactive sources of real-time ...

Salesforce has patched a vulnerability involving its Agentforce agentic artificial intelligence tool, discovered by researchers, that attackers could have exploited ...

Agentic AI is poised to advance beyond serving as a digital assistant to becoming an independent purchasing agent for businesses. According to audit, tax, and advisory services firm PwC, 79% of ...

For apps and tools, this means increased distribution and access to a vast pool of users (mostly long tail) through open APIs that are integrated by vendors or integrators like Zapier. The open APIs ...

Acumatica's 2025 R2 release came out last week - and yes, Acumatica's AI strategy is front and center. But there's a sneaky big story driving this release: a turning point into Acumatica's pursuit of ...

Enterprise software users have operated under the same constraint since the early days of web applications: browser-based systems require linear, single-screen workflows. This limitation impacts ...

CRM giant denies security shortcomings as claims allege stolen data used for ID theft Updated  Salesforce is facing a wave of lawsuits in the wake of a cyberattack that exposed customer data.… The ...

Luyolo Dungelo, Business Services Manager at Connect. On one side, systems of interaction – tools that manage how agents communicate with customers, from voice calls and chat to social messaging. On ...