The claims were all filed in Northern California, where Salesforce is headquartered, over the past five weeks and suggest that the SaaS CRM vendor fell short on security. The complaints, many of which ...

Agentic AI moves at the speed of data. Without an enterprise-wide context, that speed can quickly turn into exposure. Leading enterprises are now investing in a system of context, such as Reltio Data ...

The uncomfortable truth is that CRMs are often riddled with blind spots. Companies invest heavily in deployment, but treat cybersecurity as an afterthought. That oversight has left the door wide open ...

Learn how an ownable data foundation can replace legacy app interfaces, enhancing productivity and AI utility.

A growing wave of attacks on SaaS CRM platforms is overwhelming outdated cybersecurity defenses. AppOmni’s Zero Trust Bridge aims to turn these vulnerable systems into proactive sources of real-time ...

Salesforce has patched a vulnerability involving its Agentforce agentic artificial intelligence tool, discovered by researchers, that attackers could have exploited ...

LivePerson (NASDAQ: LPSN), a leading provider of trusted enterprise conversational AI and outcome-driven digital transformation, today announced its inclusion in the Gartner "Competitive Landscape: ...

ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now platform. Building on the ServiceNow AI Platform and with a foundation in ...

For apps and tools, this means increased distribution and access to a vast pool of users (mostly long tail) through open APIs that are integrated by vendors or integrators like Zapier. The open APIs ...

On one side, systems of interaction – tools that manage how agents communicate with customers, from voice calls and chat to social messaging. On the other, systems of record – the back-end platforms ...

Enterprise software users have operated under the same constraint since the early days of web applications: browser-based systems require linear, single-screen workflows. This limitation impacts ...