ServiceNow today launched the AI Experience (AIx), a contextually aware multimodal AI-driven user interface (UI) for its Now platform. Building on the ServiceNow AI Platform and with a foundation in ...

Enterprise software users have operated under the same constraint since the early days of web applications: browser-based systems require linear, single-screen workflows. This limitation impacts ...

You have probably heard this before, “My data is safe, it is in the cloud.” This sounds reassuring. After all, the cloud has become synonymous with security, redundancy, and reliability. But is it ...

Almost three years on from the launch of ChatGPT, artificial intelligence (AI) is entering its next evolutionary stage. Generative AI may have captured imaginations, but growing concerns around return ...

“Killer apps” have a way of working their way into our lives and becoming indispensable, but predicting which app will have the most ROI is a fool’s errand, Axiom's Chief Technology Officer writes. As ...

VeriQual sets a new standard in fraud prevention and credit prequalification, starting with just a phone number. In recent dealer A/B testing, VeriQual outperformed a leading legacy prequalification ...

Zeta Global Holdings Corp. ( NYSE: ZETA) M&A Call September 30, 2025 4:30 PM EDT Greetings, and welcome to the Data Acquisition of Marigold’ Enterprise Software Business Conference Call. [Operator ...

CRN rounded up the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025.

Upgrade sales effectiveness by using predictive data to find hidden opportunities competitors miss. Implement a cyclical approach where every sale feeds back information to guide the next strategic ...

The customer relationship management (CRM) industry is undergoing a transformation with the advent of AI. What was once a digital filing system for sales and service is now evolving into a ...