WHILE the threat of artificial intelligence (AI) displacing Philippine business process outsourcing (BPO) workers is real, automation tells only half the story. An oft-cited Social Science Research ...

CEBU CITY, Philippines — A local labor group advocating for information technology and business process management (IT-BPM) ...

The BPO and ITO industries are a key part of Trinidad and Tobago's knowledge economy, but it remains smaller compared with ...

Genesys APAC chief Albert Nel discusses agentic AI, customer trust, data readiness, personalisation, and why India is ...

FOLLOWING a petition for a P1,200 daily minimum wage by business process management (BPM) workers in Cebu, an industry leader ...

Good day. Here are the stories of The Manila Times for Wednesday, June 24, 2026. Today’s episode is brought to you by Wilcon ...

Priya Sharma's Dance With Wheels is helping women with disabilities across 16 Indian states reclaim their stage. Here's how a ...

SM Supermalls in collaboration with the Department of Labor and Employment (DOLE) strengthened their long-standing partnership to once again transform malls into venues of opportunity, hope, and new ...

SM Supermalls in collaboration with the Department of Labor and Employment (DOLE) strengthened their long-standing ...

Preparing for an interview in the Business Process Outsourcing (BPO) sector requires not just a polished resume but also a thorough understanding of the industry you're aiming to join. BPO, the ...

India’s healthcare market may grow steadily, but hospital chains can grow faster as formalisation continues. Healthcare is all about market-share. Organised players have advantages small, standalone ...