State and local governments are often pressured to make full use of allocated funds within specific time lines. For IT ...
Jose Encarnacion, IT director for South Carolina’s Department of Social Services, took the stage at the AWS Summit in ...
Social engineering attacks are the easiest way for an attacker to compromise a contact center and get a foothold in a ...
Public sector call centers play a key role in connecting citizens with essential services. Yet, many face challenges such as ...
Powered by an Intel Core i5 or i7 processor, paired with up to 16 gigabytes of RAM, the Getac B360 G2 offers responsive ...
As cutting-edge technologies, especially artificial intelligence, charge onto the scene, leading state and local officials ...
Phil Goldstein is a former web editor of the CDW family of tech magazines and a veteran technology journalist. He lives in Washington, D.C., with his wife and their animals: a dog named Brenna and two ...
An interesting dynamic is unfolding between platform engineering and artificial intelligence. On one hand, platform engineering is an answer to AI’s extraordinary pace of change. The pattern of ...
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