Branded customer experience can reshape perceptions and foster connections with even today’s wary and sceptical consumers.

The media industry has been trapped in digital disruption for two decades. AI is only going to accelerate that change. Buckle ...

Tech winter is here. It could be a minor blip or a deep shock, taking years to recover. Where is the fuel for the next tech boom? In May 2022, Y Combinator warned its portfolio founders to “plan for ...

Amazon is many things to many people, just like a classical physical warehouse. But Amazon is more than that, due to its peculiar, dual strategy of both horizontal and vertical integration.This is the ...

AI is seriously energy hungry. Our new technology needs new energy — without making the climate crisis worse. What are the solutions? Everything has a price, and that includes AI. And that cost may ...

Big events are bundles, and these bundles have been unbundling for a while. This changes everything, from the event experience to the business models. Big events were the first thing that had to go ...

Like everyone, Webb is very interested in how we’re going to interact with AI. “You can loosely divide it into two areas,” he said. “There’s programmatic AI, where we use it to make connected and ...

Our universe is bizarre. Why is most of the cosmos composed of mysterious dark matter? Why is the Higgs boson so strange? Why do atoms exist? The hottest-and-latest in physics suggests that the ...

Evans’s deck this year reflects the uncertainty we face with the current hyped themes. These are trends in which hope still prevails, and analytical calculus reaches its limits. That’s why in the ...

James has a new book out, called Ways of Being, about “AI, non-human intelligence, ecology, biological computing, more-than-human relations, and much else”. It started out from the same place as their ...

From hype to fear, digital innovation is trapped in a Boom Doom Cycle. It’s time to escape by taking a nuanced approach to risk and reward. Forget the Boom/Bust cycle; in the tech world we’re trapped ...

Innovation is a tough beast. On this blog, we’ve written about what it is, whether it is always good or not, and why we need both disruptive and sustainable innovation.But the question still (and ...