Customer support startup Zendesk is partnering with knowledge base company MindTouch today to offer a social help solution for customer service agents. Now support agents using Zendesk’s customer ...
Zendesk keeps getting smarter. The helpdesk provider today announced Zendesk Guide, a knowledge base product imbued with deep learning algorithms to provide more intelligent, contextual customer ...
SAN FRANCISCO--(BUSINESS WIRE)--Zendesk, Inc. (NYSE: ZEN) today introduced Zendesk Guide, a smart knowledge base solution that captures the collective knowledge of an organization and combines it with ...
The customer service software company, Zendesk, signs on Algolia to handle in-app and web searches through their platform. Zendesk is used by over 75,000 companies worldwide and can start using ...