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Zendesk Inc. today debuted new generative artificial intelligence features that aim to make help desk teams more productive. The features are rolling out for the company’s flagship customer service ...

There were plenty of developer-focused announcements at Google I/O today. Not too surprising, considering this is a developer’s conference. One of the announcements was the new Reply to Reviews API.

Zendesk Sell delivers a well-rounded CRM experience with a focus on usability and integration with Zendesk's renowned support tools. While it may not offer the depth of features found in some ...

SAN FRANCISCO, July 14, 2025 /PRNewswire/ -- Zendesk, a pioneer in Agentic AI-powered customer service, today announced it has completed the acquisition of HyperArc, an AI-native analytics platform ...

GitHub is a platform that software developers use to host and review code, manage projects, and build software alongside a community of 50 million fellow developers. Back in 2008, when Co-founder ...

We last covered SupportBee when the customer support startup set up a popular new service over a single weekend, and it has developed some way since then, September 2012. For one thing, it upped ...

Exotel, a leading Cloud Telephony Platform, today announced their partnership with Zendesk to provide end to end multichannel support to Zendesk’s customers in India. With this new partnership, ...