PHOENIX — Cox Communications has decided to transition its email service and support of its Cox email to Yahoo Mail, which means thousands of customers are in the process of making the transition.

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Like many large organizations, Cox Communications grapples with two conflicting goals for customer support: improving it while keeping costs down. The need to harmonize these clanging principles led ...

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Gov. Spencer J. Cox speaks while Sophia M. DiCaro, executive director of the Governor's Office of Planning and Budget, listens as the governor delivers his proposed $30.6 billion budget for the next ...