Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

An Outbound Dialer Will Help You Win the Numbers Game Your email has been sent Discover how an outbound dialer can help you reach more prospects and win the numbers game with effective dialing ...

Voiso, the AI-powered contact center platform trusted by high-velocity sales and support teams worldwide, is seeing growing ...

In a move that could assist collectors who leverage this technology, Equifax this week rolled out what it has dubbed PhoneReveal, a new tool that can help organizations that use auto-dialer systems ...

VANCOUVER, Wash. - August 13, 2009 - Columbia Ultimate, an expert in technology and integrated solutions for the collection industry, today announced a partnership with IAT, a leading provider of call ...