Back in 2021, Deloitte announced that CX entered the B2B battlefield. Since then, hardly a single business has denied that customer experience is crucial to B2B digital commerce. Moreover, most of ...

When retailers need to reorder hot-selling items from fashion designer Tommy Hilfiger Corp.’s product line, they don’t have to pick up a phone and call a company salesman during normal business hours.

B2B ecommerce is valuable in describing transactions which happen between the online businesses. Notably, this refers to the B2B portals which allow advertising and buying of services and inventory ...