A nationally representative sample of 1,200 U.S. consumers was presented with advertisements and website mockups for a fictitious home internet company, Velocity Home. Half were shown an ad and ...

Trustpilot's rally is not just about better results. It is about a shift in how the internet works. As AI agents start doing the shopping, Trustpilot is betting its vast archive of user reviews ...

Shorter return windows and restocking fees are eroding consumers trust, according to a new report by Trustpilot.

Trustpilot partnered with Shopify to embed reviews in merchant stores as AI search click-throughs surged 1,490 percent in FY25. Trustpilot has struck a partnership with Shopify that will let the ...

Trustpilot published its second annual Transparency Report detailing the latest stats on the user reviews submitted to the company, as well as outlining its ongoing efforts to combat unscrupulous ...

Review platform Trustpilot has reported a double-digit increase in revenue and earnings as business adoption and brand awareness “fuel the flywheel”. Its share price rose more than 13 per cent in ...

Trustpilot’s CEO has insisted his reviews site “isn’t perfect” but wants to be “the universal symbol of trust”. Since being founded in 2007 by Peter Holten Mühlmann, the company has set about becoming ...

Roula Khalaf, Editor of the FT, selects her favourite stories in this weekly newsletter. Browsing one-star reviews on Trustpilot is a great way to experience vicarious outrage on behalf of overcharged ...

The equity investment was led by Sunley House, a subsidiary of buyout-focused private equity firm Advent International. Trustpilot has been the subject of much speculation in recent months over ...

Trustpilot has said it removed more than two million fake or harmful reviews over the past year. The business-review site said the vast majority were dealt with by automated software without human ...