This can be the result of a leaking door gasket. The gasket allows the cold air to constantly seep out, making the refrigerator run overtime and produce extra chill in the freezer. Check the gasket by ...

In this issue’s troubleshooting situation, the problem unit we’re facing is a reach-in refrigerator in a restaurant and the customer’s description of the problem is that they discovered spoiled food ...

Q: My parents bought a refrigerator in 2012. The Electrolux refrigerator had a problem and needed to be repaired about eight times. Finally, in late 2017, it had to be replaced because it was deemed ...

Ellen Lyons’ two-year-old LG refrigerator makes loud noises, and the company’s technicians can’t fix it. Should LG refund the money she spent on the kitchen appliance? Question: My husband and I ...

Christopher Elliott is the chief advocacy officer for Elliott Advocacy. Email him at [email protected] or get help with any consumer problem by contacting him at http ...