RALEIGH, North Carolina (WTVD) -- EDITOR'S NOTE: AT&T issued a statement after this story aired Monday evening: "We worked with Mr. Lim and Ms. Dowell to quickly resolve their concerns and apologized ...

GREENSBORO, N.C. — With the debut of the new iPhone, a lot of us are looking at our own phones and our cell plans to see if there's something better out there. Within the last couple of months, both ...

Switching wireless providers isn't easy. Although there are three major networks in the US, the actual number of wireless ...

Nov. 14 -- In this week's Cybershake, we look at how new federal rules will make it easier — but not necessarily cheaper — for consumers to switch cell phone service providers. Plus, we get a glimpse ...

LOUISVILLE, Ky. (WDRB) -- For years, Verizon and AT&T were the top-rated cell carriers, but new surveys show some other brands with higher rankings and lower prices. Before you think about making the ...

A switch from an Apple iPhone to an Android one may sound scary, but a few essential steps can make the move easier to do.

SACRIFICING ANYTHING. FOR YEARS, DAVID MORGAN STUCK WITH VERIZON, EVEN AS HIS MONTHLY BILL KEPT CLIMBING. LIKE MANY OF US, HE WAS PAYING MORE THAN HE WANTED FOR CELL PHONE SERVICE. I FELT STUCK. BUT ...

While having an eSIM is convenient, it comes with hidden pain points depending on your telecom operator. The biggest inconvenience is that, unlike physical SIMs, eSIMs are tied to your smartphone ...

T-Mobile is offering new promotions ahead of the holiday season to attract new customers. The company promises a 15-minute switching process per line and same-day device delivery through DoorDash. New ...

When people talk about cutting their phone bill in half, it usually sounds too good to be true. Yet stories like one user , switching from Verizon’s $240 a month for four lines to Spectrum’s $135 for ...

It’s hard to get through modern life without a cell phone. And cell service has gotten expensive. The average American shells out around $135 a month for it, according to a 2024 survey from the global ...