'A small percentage of Surface Pro 4 devices are exhibiting a screen flicker that cannot be addressed with a firmware or driver update,' Microsoft said, so it will replace the 2-in-1s. I'm PCMag's ...

Chris Welch is a former senior reviewer who worked at The Verge from 2011 until May 2025. His coverage areas included audio (Sonos, Apple, Bose, Sony, etc.), home theater, smartphones, photography, ...

Microsoft has finally started selling replacement parts for a select bunch of its Surface computer lineup — from its own store, this time around. The company says it will offer replacement components ...

Users affected by bothersome screen flickering on Microsoft's Surface Pro 4 tablet are about to get some help. The Redmond, Wash.-based company said that it will replace "eligible" Surface Pro 4 ...

When Microsoft announced the Surface Pro X, it highlighted the removable SSD, which is hidden behind a pop-up door alongside the SIM card and can be easily removed by taking out a single screw. But ...

There's not much new to the Surface Pro 9 on the outside, as our review points out. Inside, however, there is evidence of a lot of work by Microsoft to make the device more repairable, as shown in an ...

Update 11 May: As well as confirming the issue by replying to users experiencing issues with cracked Surface Laptop 3 screens, Microsoft has is referring users to a dedicated support page: "We have ...

Since Microsoft released the Surface Pro 4 in 2015, many owners have wrangled with a maddening screen flicker. Two and a half years later, Microsoft still can't fix the issue on "a small percentage" ...

The 2017 Surface Pro has faster processors, touch display improvements and better battery life than the Surface Pro 4. Unfortunately, 2017 Surface Pro problems can ruin your experience with the new ...