eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. AUSTIN, Texas—The concept of fun isn’t usually what comes ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Spiceworks Cloud Help Desk provides simple and affordable ...

Big IT challenges haunt even the smallest businesses. Spiceworks, a company that provides free network management software and also operates a community hub for technology professionals, helps small ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Great help desk software can improve the productivity, ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Spiceworks announced the ability for IT professionals to ...

The growth of the interconnected world has given significant development in handling company communications and operations, including the so-called service desk. Companies are now offering service ...

Spiceworks, a free ad-supported IT management product, announced it is adding new features designed to simplify life for managed service providers (MSP) that need network management features. High on ...

If you're looking to automate your help desk look no further than these 10 popular help desk ticket tools that can help you create a more streamlined customer service experience. Help desk software is ...

So, when IT software provider Spiceworks, Inc. recently announced the release of its namesake cloud-based help desk software solution (which is available for free), Freshdesk seemed like the ideal ...