Southwest's new $35 bag taxes make people angry: long lineups, unfriendly staff, and lost loyalty as "bags fly free" expires ...

Southwest Airlines is ending its policy of offering every customer two free checked bags as it faces heavy pressure from an ...

Airlines across the U.S. are cracking down on carry-on restrictions, creating new hurdles for families flying with kids. Most ...

Over the past several months, Southwest Airlines has implemented a number of changes as the airline looks to boost its ...

The airline did away with free checked bags for all, a staple of the customer experience on Southwest. The elimination of ...

Earlier this year, Southwest Airlines made a groundbreaking change as the airline ended its longstanding “bags fly free” policy and began charging passengers for checked lugga ...

Last month, Southwest Airlines officially began charging for checked baggage, ending its long-time trademarked "bags fly free" policy. The big change has led some passengers to make some major moves ...

It's a $300 million gamble. Last year, Southwest said its "rigorous research" found it would lose that much in market share if it started charging bag fees. The policy has set Southwest apart from its ...

Southwest Airlines has been an industry disruptor since its formal incorporation in 1967. The low-cost carrier brought innovations such as open seating, free baggage and a famously sunny attitude to ...

Frontier's summer free bag promotion starts the same day Southwest will end its famous policy.

U.S. airlines collected a staggering $7.27 billion in checked baggage fees last year, marking a new industry record, according to recent federal data. The total represents an increase from $7.07 ...