No matter your industry, we are all operating in a customer service environment that is increasingly fast-paced. With tech developments racing ahead, clients naturally expect customer service ...

IRVING, Texas--(BUSINESS WIRE)--Vizient, Inc., the nation's largest provider-driven healthcare performance improvement company, honored top suppliers and distributors for their outstanding service to ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. Industries around the world depend on a variety of services and products to fulfill their ...

WAYNE, PA — The Judge Group has been honored with two 2025 Best of Staffing 10 Year Diamond Awards from ClearlyRated, ...

PALO ALTO, Calif.--(BUSINESS WIRE)--Talkdesk®, Inc., a global provider of artificial intelligence (AI)-powered customer experience (CX) technology that serves enterprises of all sizes, today announced ...

At the University of North Georgia, a State Leadership Institution, leadership is not just a concept—it's a way of life. Our commitment to leadership permeates every aspect of our university, shaping ...

Simon Short, senior vice president of customer excellence at ServiceNow, has joined its Board of Directors. Short has ...

Amidst its many challenges, the pandemic has revealed a unique opportunity for customer service organizations. On one hand, it has elevated the importance of customer service to nurture customers to ...

Raymond James has launched its proprietary AI Search technology, aimed at enhancing service excellence through artificial intelligence. This new system allows financial advisors and associates to ask ...

An industry veteran with 32 years of commercial lending experience, David spent the past 10 years building Service Credit Union’s business services department from the ground up. He leads by example, ...