If you have a Samsung Galaxy device, then now would be a good time to consider getting Samsung Care+. Why? Because screen repairs will be free under Care+ for covered Galaxy devices beginning in ...

Best Buy's Geek Squad is ending its Samsung Authorized Service Provider (ASP) program, which allows retailers to repair Samsung phones with real parts, equipment, and training. This decision follows ...

What’s happened? Samsung is testing a new retail repair service that brings quick diagnostics in-store and routes more complex repairs through nearby service centers, as the brand looks to cut down ...

Samsung is letting users sign up for a Samsung Care+ with Theft and Loss protection during an open enrollment period. This is a big deal, as you can only buy plans while buying a device. If you’re ...

If you don’t pay for phone insurance, getting your Samsung phone’s screen repaired is expensive, with costs as high as $475 for phones like the Galaxy Z Fold and Galaxy Z Flip. Now through September ...

Samsung reveals what happens behind the scenes when your phone gets repaired. Samsung offers three options for repair, including walk-in, mail-in, and at-home. Samsung is offering a deal where ...

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It is becoming increasingly difficult for phone companies to provide trustworthy after-sales services in the modern world. While some have taken the matter into their own hands and are fighting big ...

However, iFixit and Samsung have broken off their partnership, with the former unconvinced that Samsung is “serious about embracing repair” owing to high component costs. In addition, reports suggest ...

Samsung has launched its Galaxy self-repair program in its home country South Korea. The program enables Galaxy users to repair their devices on their own. Users who have enough knowledge of ...

iFixit and Samsung both hope to expand the program in the future. Great to see the iFixit team making progress in their goal of improving repairability of products; the next step being manufactures ...