DeJuan Brown first found his “sales voice” working in the restaurant industry. Then he took a job as a tech sales rep. Where he had once joked with people, anticipated their needs and connected with ...

These days, video conferencing is Business 101. You know the drill: Conference calls on Google Meet, Microsoft Teams and Zoom consume many hours of the day. While I am a major proponent of in-person ...

If you’ve been in sales for longer than five minutes, you know the old rules don’t hold up anymore. Cold outreach is colder than ever. Buyers are savvier. And the “show up and throw up” pitch approach ...

Here’s a quick tip to improve sales efficiency and effectiveness at the same time. Want to turn a prospect into a customer? Increase your chances of gaining an appointment and make the most of your ...

In recent sales calls, it's likely that your customers made decisions using both their heads and hearts. The numbers need to make sense, but a good feeling about the partnership is also necessary.

Service-to-sales phone calls are a crucial touch point in any dealership's customer engagement strategy, says Kurt Philippsen, dealer relations manager at automotiveMastermind. To avoid falling into ...