Role-playing is a particularly helpful training technique that engages your sales team in real-world selling scenarios and enhances their knowledge, attitude and skills. Business owners should ...

Comcast’s NBCUniversal held a role-play session for managers about how to defeat union drives, a task the training materials for the exercise said was necessary for employees to keep their jobs. In ...

When recruits were repeatedly punched and tackled during a role-playing exercise at the Texas game wardens academy last year, they were taking part in a longstanding police training tradition that ...