We are in the middle of an e-commerce boom that is far from busting: Holiday e-commerce sales are expected to hit between $210 billion and $218 billion, growing by as much as 15% over 2020's record ...

Returns are increasingly a part of the shopping experience, particularly online with nearly half (48%) of shoppers surveyed saying that they’d returned an online purchase in the last year, according ...

As online shopping surges, so do the returns — and the hassles for shoppers trying to get rid of items that aren’t right. A few startups dedicated to online returns as well as changes at some big ...

When you follow retail, there are a few things you hear about a lot, and one of them is returns, because processing them costs stores a lot of money. "Well over 10 to 11 percent of goods get returned, ...

Best Buy's return policy says most products can be returned within 15 days for a refund or exchange, but the company doesn't always follow its own policy. The problem is return fraud, where a customer ...

It's wise to keep receipts, but retailers with some of the best return policies may not require them. Many, or all, of the products featured on this page are from our advertising partners who ...

Walmart is making new moves to speed up the return process for online purchases. The first change will come next month, when customers will be able to start the return process on Walmart's app. After ...