If a customer signs up for the Cisco Connect Cloud service, they are asked to provide a new username, a password, and an email address, which is required to set up the account, Wingo wrote.

To test the software, I upgraded to the Cisco Connect Cloud firmware on a Cisco Linksys EA3500 router. The firmware version for the EA2700 is dated 7/6/2012 and is Version 1.1.38.138880.

Earlier this week Cisco came under fire from users after some of its Linksys Wi-Fi routers automatically updated to the company’s Cisco Connect Cloud service. After reversing the decision and ...

Users have criticized an automatic update on some Linksys routers that forces users to sign up for Cisco's Connect Cloud service. Cisco has responded by providing a way to roll back the changes ...

The Linksys Connect software always makes the password to login the router's Internet the same as that of the Wi-Fi network. Screenshot by Dong Ngo/CNET.

Cisco, San Jose, Calif., has twice now formally responded to the Linksys router and Cisco Cloud Connect complaints in a pair of blog posts, dated June 29 and July 5, by Brett Wingo, vice president ...

Cisco announces today the availability of the Cisco Connect Cloud platform for its Linksys EA series routers (the Linksys E4200v2 included), a new 802.11ac router, and the Linksys Developer ...

Maybe someday Cisco Connect Cloud will double as a Web host and an e-mail service provider, but as it is I read this as a vastly over-reaching invasion of my privacy.

Cisco Systems said a privacy policy for the Cisco Connect Cloud service that alarmed some customers was a mistake and has been removed.. The cloud service, which among other things allows users of ...

Cisco Connect Cloud was announced in April alongside a new generation of Wi-Fi routers for homes, the Linksys EA2700, EA3500 and EA4500.

Cisco Connect Cloud is somehow supposed to solve this problem, despite offering no new features compared to a traditional router. We'll let the company tell you in its own images ...