On a white-hot Wednesday afternoon in mid-August, Bonnie Gow wanders the air-conditioned halls of the Cheney Care Community's nursing home. She's not a resident or member of the facility's staff, but ...

With colder weather settling in and the holidays right around the corner, more freezing temperatures are on the way. One ...

Valerie Conner, certified ombudsman, discusses her passion for her work and getting to different patients March 7, 2024, at Willowbrook Terrace in Pendleton. “I enjoy chatting with residents, learning ...

October is National Long-Term Care Residents' Rights Month, a time to honor individuals living in long-term care facilities and to call attention to their rights. Residents' Rights Month is an ...

An increasing number of older Americans are living in long-term care facilities, which requires additional advocacy for families and loved ones. “Older Americans deserve to live with dignity, but we ...

A report from the Office of the Long-Term Care Ombudsman in Oregon has called for an independent audit of the state’s Department of Human Services, arguing that the regulatory body missed multiple red ...

Recently, members of a city in Montgomery County contacted the Ombudsman to assist with their garbage removal. For two to three months the removal of the garbage did not take place on Fridays as it ...