Many corporate legal departments are taking steps to become more strategic in how they deploy resources, such as culling their list of outside counsel and providers, for example. But some fundamental ...

In today’s rapidly evolving business landscape, staying ahead of the curve means embracing technologies that streamline operations and foster collaboration. One such innovation is a knowledge ...

Personal Knowledge Management (PKM) boosts productivity by supplementing memory retention and turning passive knowledge into ...

“Technology will finally help journalists give their audience members a better version of the news article, one which favors understanding, not just informing.” The typical inverted-pyramid news ...

Ever called into a contact center only to wait on hold for an agent who couldn’t call up records, find the right information, or even determine the best person to speak with? Frustration mounts, and ...

One of the most important aspects of customer engagement is self-service. Customers are willing to pay more for a positive customer experience, according to 86% of customers. Therefore, along with ...

American enterprises are experiencing a “brain drain.” Not because people are leaving the country—the traditional meaning of the term—but because of job turnover as employees retire or contracts end.

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. The insurance industry runs on information. Every policy, claim, risk assessment and ...

Employees need better knowledge management and information findability if they’re expected to do their best work.

“Indaba is a spectacular addition to our data management portfolio,” said Amida co-founder and CEO Peter L. Levin. “Amida helps customers solve their most challenging data management problems. Now, ...